Upgrading from previous versions

Regardless of your current version, make sure to back up any graphical changes you have done to any of the portals or login forms.
The system will not be responsive during the upgrade, therefore an upgrade has to be carefully planned before it is executed.

If you have any questions regarding the upgrade to version 9.x, please contact Pointsharp support.

Upgrading from older versions to 9.x

Due to changes of the prerequisites - it is recommended to first take a backup of current version and uninstall it.

  1. Start Pointsharp ID Admin GUI.

  2. Make a backup of the current configuration: File > Backup The configuration will be saved.

  3. Close Pointsharp ID Admin GUI.

  4. Manually uninstall the current version of ID Server and its components by using Add and remove programs in Windows.

  5. When the uninstallation is complete, reboot the server.

  6. Install Pointsharp ID Server version 9.x by following the installation instructions.

If you execute the installer and let it handle the upgrade, it will uninstall the current version. However, after uninstallation, you will get a message regarding missing prerequisites and will need to abort installation and install the prerequisites first.