Upgrading from previous versions
| It is very important that you follow the correct path for your system. Choosing an incorrect upgrade path will leave your system corrupt. |
| Regardless of your current version, make sure to back up any graphical changes you have done to any of the portals or login forms. |
| The system will not be responsive during the upgrade, therefore an upgrade has to be carefully planned before it is executed. |
If you have any questions regarding the upgrade to version 9, please contact Pointsharp support.
Upgrading from 8.x to 9
| Due to changes of the prerequisites - it is recommended to first take a backup of current version and uninstall it. |
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Start Pointsharp ID Admin GUI.
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Make a backup of the current configuration: File > Backup The configuration will be saved.
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Close Pointsharp ID Admin GUI.
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Manually uninstall the current version of ID Server and its components by using Add and remove programs in Windows.
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When the uninstallation is complete, reboot the server.
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Install Pointsharp ID Server version 9 by following the installation instructions.
| If you execute the installer and let it handle the upgrade, it will uninstall the current version. However, after uninstallation, you will get a message regarding missing prerequisites and will need to abort installation and install the prerequisites first. |
Upgrading from 7.2.4 to 8.0
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Start Pointsharp ID Admin GUI.
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Make a backup of the current configuration: File > Backup The configuration will be saved. Do not use this backup to restore on version 8.0.
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Close Pointsharp ID Admin GUI.
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Manually uninstall ID Server and its components by using Add and remove programs in Windows. Make sure you choose to uninstall the Pointsharp 7.2.4 item that includes all components.
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When the uninstallation is complete, reboot the server.
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Install Pointsharp ID using the Pointsharp 8.0.exe installer.