Upgrade to Access Gateway 8.0/8.x

Pointsharp 8.0 is a major release and has specific requirements when it comes to upgrades. Depending on the version you are upgrading from, there are two upgrade paths.

It is very important that you follow the correct path for your system. Choosing an incorrect upgrade path will leave your system corrupt.
Regardless of your current version, make sure to back up any graphical changes you have done to any of the portals or login forms.
The system will not be responsive during the upgrade, therefore an upgrade has to be carefully planned before it is executed.

If you have any questions regarding the upgrade to version 8.0, please contact Pointsharp support.

Upgrade from 7.2.4 to 8.0

  1. Start Access Gateway Admin.

  2. Make a backup of the current configuration. The configuration will be saved. Do not use this backup to restore on version 8.0.

  3. Close Access Gateway Admin.

  4. Manually uninstall Access Gateway using Add and remove programs in Windows. Make sure you choose to uninstall Pointsharp 7.2.4 and not the Gateway 7.2.4 item.

  5. When the uninstallation is complete, reboot the server.

  6. Install Access Gateway using the Pointsharp Gateway 8.0.exe installer.

Upgrade from 6.x.x - 7.2.3 to 8.0

  1. Start Access Gateway Admin.

  2. Make a backup of the current configuration. The configuration will be saved. Do not use this backup to restore on version 8.0.

  3. Close Access Gateway Admin.

  4. Manually uninstall Apache Couch DB from Add and remove programs in Windows.

  5. Launch the Pointsharp Gateway 8.0.exe installer.