Sub-tab "Error Handling"

This notification scheme should capture all error messages relevant to the email sender. These error messages can be delivered to the sender to give them an opportunity to resolve the issue.

Example

The virus scanner on the Cryptshare WEB Server has detected a virus in one of the uploaded files.

Label	Comment
Error report to	Select who should be notified in case of problems: Administrator Sender Administrator and Sender do not report
Email administrator	Select the administrator email address from the Domino directory. This field is only available if a selection has been made in the ‘Error message to’ field that provides for notification to the administrator.
Add link to email	If necessary, a document link to the CS4N email is added to the info mail. This allows the user/admin to reopen the email and make corrections if necessary.
Subject	Subject of the email. To make it easier for the recipient to identify the email, the placeholder {original email subject} can be inserted in the subject line.
Email text	The text can be formatted as desired and include placeholders in curly brackets. CS4N automatically populates the placeholders. This allows for personalization of the additional text. Allowed placeholders: {date created} = Date and time of message creation {name sender} = Sender’s name {phone number sender} = Sender’s telephone number {email sender} = Sender’s email address {start time Cryptshare agent} = Start time of the Cryptshare Transfer Agent {cryptshare error message} = Error message returned by Cryptshare server {agent runtime escalation period} = Escalation time in minutes in case of time-out. {original email subject} = Subject of the message to be transferred. {original email distribution list} = List of recipients of the original email (without Blindcopyto) {original email sendto distribution list} = Sendto list of the original email {original email copyto distribution list} = Copyto list of the original email {original email blindcopyto distribution list} = Blindcopyto list of the original email

Label

Comment

Error report to

Select who should be notified in case of problems:

Administrator
Sender
Administrator and Sender
do not report

Email administrator

Select the administrator email address from the Domino directory. This field is only available if a selection has been made in the ‘Error message to’ field that provides for notification to the administrator.

Add link to email

If necessary, a document link to the CS4N email is added to the info mail. This allows the user/admin to reopen the email and make corrections if necessary.

Subject

Subject of the email. To make it easier for the recipient to identify the email, the placeholder {original email subject} can be inserted in the subject line.

Email text

The text can be formatted as desired and include placeholders in curly brackets. CS4N automatically populates the placeholders. This allows for personalization of the additional text.

Allowed placeholders:

{date created} = Date and time of message creation
{name sender} = Sender’s name
{phone number sender} = Sender’s telephone number
{email sender} = Sender’s email address
{start time Cryptshare agent} = Start time of the Cryptshare Transfer Agent
{cryptshare error message} = Error message returned by Cryptshare server
{agent runtime escalation period} = Escalation time in minutes in case of time-out.
{original email subject} = Subject of the message to be transferred.
{original email distribution list} = List of recipients of the original email (without Blindcopyto)
{original email sendto distribution list} = Sendto list of the original email
{original email copyto distribution list} = Copyto list of the original email
{original email blindcopyto distribution list} = Blindcopyto list of the original email