Revoke transfer

After you have performed a transfer, there may be reasons to revoke access to the files of this transfer for all recipients. The reason could be:

  • the containing information is outdated and obsoleted by a new transfer.

  • the transfer has been sent to the wrong recipient.

  • it is required to revoke access for all recipients due to security or regulatory reasons.

The transfer can be revoked by the sender. All files and message will then be deleted from the Cryptshare Server, not available for download.

How to revoke a transfer

  1. Open the Cryptshare add-in on any transfer related email to see Transfer status.

  2. In transfer status, click the three dots (…​) and Revoke transfer.

    revoke transfer

  1. Click Confirm to start the revoke.

    provide revoke confirm

  2. The Cryptshare user interface will show a confirmation saying: "Transfer revoked successfully", and an email will be sent to both the sender and recipient. The files and message of this transfer cannot be retrieved anymore and are completely deleted from the Cryptshare Server.

    revoke success