About this site

This website is the home of the technical information for Pointsharp’s Net iD applications. The online documentation is always updated to the latest available version. This documentation is also available for offline users in HTML, see Viewing documentation offline. Older documentation is available as PDF, see Previous versions.

On the customer help site you can find the following, when applicable for the product:

  • Technical description

  • User’s guide

  • Developer’s guide

  • Administrator’s Guide

  • Release notes

  • Product database documentation

Who should read this information?

The information is written primarily for technicians responsible for or involved in the installation and configuration of the applications.

How to find information

Information can be found by using the navigation menus or the search option.

Navigate the web site

At the bottom of the left sidebar menu, there is a clickable content catalogue. All content on the site is available from here, as well as the different versions of the content.

Select product and version

  1. Click the bottom label.

  2. Click the product and version you wish to go to.

View another version of a page

Click on the version of your choice in the drop-down menu on the toolbar.

Navigate on a page

  1. On a page, use the left-hand menu to go to the part of information of your interest.

  2. On every page, there is also a right-hand menu showing the level 2 and 3 sections of the page.

Using the search option

In the search box, type the search word or phrase and then press Enter.

Sharing the information

To direct other users to a specific part on the page, use the section anchor functionality.

  1. Go to the page with the information you want to share.

  2. Go to the section containing the information.

  3. Hover the mouse cursor over the section heading to show the section anchor sign (ยง) to the left of the heading, and then click the section sign to update the URL to point to the section.

  4. Copy the updated URL to share it with others.