Introduction

About this site

This website contains technical information for Pointsharp’s solutions. It includes documentation for Access Management, Identity Governance and Administration, and Secure Information Exchange. The documentation covers installation, integration, configuration, and operation in cloud, on-premises, and hybrid environments.

The online documentation is always updated to the latest available version. This documentation is also available for offline users in HTML, see Viewing documentation offline. Older documentation is available as PDF, see Previous versions.

On the customer help site you can find the following, when applicable for the product:

  • Technical description

  • User’s guide

  • Developer’s guide

  • Administrator’s Guide

  • Release notes

  • Product database documentation

Who should read this information?

The information is written primarily for technicians responsible for or involved in the installation and configuration of the applications.

How to find information

Use the navigation menus or the search option to find information.

Navigate the website

Use the left sidebar menu to browse all available products and their pages.

Select product

  1. In the left sidebar, expand the product you want to view.

  2. Click the page you want to open.

View another version of a page

Click the version you want in the drop-down menu on the toolbar or in the left menu.

Navigate on a page

  1. Scroll up or down to navigate through the page content.

  2. Use the right-hand menu, On this page, to jump to a specific section.

Using the search option

In the search box, enter a search word or phrase, and then press Enter.

Sharing the information

To direct other users to a specific part of a page, use section anchors.

  1. Go to the page with the information you want to share.

  2. Go to the section containing the information.

  3. Hover over the section heading to show the section anchor sign (ยง), and then click the sign.

  4. Copy the updated URL to share it with others.