Self service through customizable workflows
The frontend of FrontDesk allows the user to run workflows on persons and accesses in Compliance Suite. In FrontDesk, some of these workflows are customizable. FrontDesk operates with implicit and explicit workflows.
-
Implicit workflows
These are processes that are already defined in Compliance Suite and are not or only very little customizable. They related to accesses such as request, approve and implement accesses. -
Explicit workflows These are defined by FrontDesk Process Definitions. Each definition describes a workflow for creating a person, updating information on a person or approval of a create or update on a person.
Compliance Suite self service portal comparison
The following table is a feature comparison of the different version of self service portals available in Compliance Suite.
| Feature | Self service | FrontDesk |
|---|---|---|
Request access for yourself |
Yes |
Yes |
Request access for others |
Yes |
Yes |
Users can use self service without D365 license |
No |
Yes |
Customer can customize labels in web app / workflows |
No |
Yes |
Approve access that you are responsible for (manager/role or app approver) |
No |
Yes |
Implement access that I am responsible for (manager/role or app implementer) |
No |
Yes |
Remove access that I am responsible for (manager/role or app implementer) |
No |
Yes |
Access rights to FrontDesk as well as the use of functionalities are limited depending on your license level:
| License | Behavior |
|---|---|
Standard |
You cannot access FrontDesk and a respective warning message is issued. |
Business |
|
Enterprise |
|
Ultimate |
You can access FrontDesk and can use all functionalities without restrictions. |