Sub-tab "Notification Scheme 1"

Use this notification scheme for all error messages that are of importance to the sender. These error messages can be sent to the senders to allow them to solve the problem.

Example: The total size of the attached file(s) exceeds the maximum value in the Cryptshare Server policy.
Label Comment

Error Code

Error messages selected from a predefined list of possible error messages returned by the Cryptshare Server are sent to the recipients specified below. We recommend forwarding error messages with the following codes to the sender: -1, 80, 180, 190

Report Error to

Select the recipients of the error messages. You can select from:

  • Administrator

  • Sender

  • Administrator and Sender

  • Do not report

Administrator email Address

Select the administrator’s address from the Domino Directory. This field is only enabled, if in the field "Report Error to" a choice was made that includes the administrator.

Delete Documents

Choose the action that CS4N should take. Available actions:

  • No action: No action is taken, only the email notification is sent out.

  • Delete Only Status Document: The status document that corresponds with the email is deleted.

  • Delete Status Document and email: The email and the corresponding status document are deleted.

Add Link to email

A link to the original message will be added to the notification. This is an easy way for the user or the administrator to open the message again and make changes.

Note: No link can be placed if the action "Delete Status Document and email" is selected in the field "Delete Documents".

email Language

You can define subjects and texts for escalation messages in several languages. Select the language you would like to use. You will find that the contents of the field "Subject" and "email Text" change accordingly. The languages available for selection are depending on the settings you have made on the "Rules" tab.

Subject

The subject of the alert. To make it easier for the recipient to understand what the notifications refer to, the placeholder {original email subject} can be used here.

email Text

The text can be customised using formatting and placeholders. Available placeholders:

  • {date created} = Date and time of message creation

  • {name sender} = Sender’s name

  • {phone number sender} = Sender’s telephone number

  • {email sender} = Sender’s email address

  • {compay sender} = Sender’s company name

  • {file name} = Attachment file names

  • {original email subject} = Subject line of the outbound message

  • {start time Cryptshare agent} = Start time of the Cryptshare Upload Agent

  • {Cryptshare error code} = Error code returned by Cryptshare Server

  • {Cryptshare error message} = Error message returned by Cryptshare Server

  • {error message description} = Error description as defined in the field "Error number" on tab "Notification scheme 2"

  • {original email distribution list} = List of recipients of the original email (excluding bcc contacts)

  • {original email sendto distribution list} = List of recipients in the "To" field of the original email

  • {original email copyto distribution list} = List of recipients in the "Cc" field of the original email

  • {original email blindcopyto distribution list} = List of recipients in the "Bcc" field of the original email