Transfer Manager

The transfer status displayed in the Transfer Manager is available with live status information for the sender to see. This will help keeping track of the transfer, and to check if the recipients have actually accessed the files.

All transfers from the Cryptshare Server will be displayed, not only the ones handled by Cryptshare for Outlook (Classic). This makes it easy to switch between different Cryptshare Clients, while still having an overview of all transfers.

The Transfer Manager can be accessed directly from the Cryptshare drop-down menu in the Outlook ribbon.

Uploads

The Upload Manager allows you to keep track of all the transfers you have provided. Transfers will appear here as soon as the upload process begins, and will remain in the list for a number of days after the retention period on the server has expired. They are then automatically removed from the overview.

See Secure message and file transfer for instructions in detail on how to send messages and files.

The most recently sent Cryptshare message appears at the top.

The following information is listed:

Subject: The subject is displayed.
Tracking ID: The transfer tracking ID.
Sent: The date the transfer was created and made available.
Sender: Email address of the sender. Most likely, your email address is the one listed here. However, if multiple accounts are associated and you have chosen to list all accounts, the "sender" field can be useful.
Available until: After this date, the files are deleted from the server independent if the recipient has downloaded the files or not.
Status by Recipient: List of recipients, their email addresses, and which recipient has downloaded which files.
Status by Files: Which files the transfer contains, and the recipient’s download status per file.
Size: Size of the complete transfer.
Security mode: "No password required", "One-time password" or "QUICK"

Icons and meaning

: Filter by sender account. When using multiple email accounts, the list of upload elements can be filtered by these. This means that the upload elements for all configured email accounts are listed in the list. In addition, all configured email accounts are offered as a selection option. If a specific account is selected, only those download items that have been explicitly sent with this email account will be listed in the upload manager.
: Delete the entire history of messages and files listed.

Sent messages and files remain in the Outlook (Classic) Sent items folder. The messages are not deleted. A sent message can still be revoked, provided that the recipient has not yet downloaded it.
: The recipient has partially or fully downloaded or read the transferred files.
: The recipient didn’t read the transfer.
: This particular transferred file has been downloaded by this recipient.
: This message was partially viewed.
: This transfer was partially downloaded.

Transfer management menu

Each item in the list has an associated menu (click the three dots). From this menu you can manage your uploads.

Remove: Deletes the selected item from the transfer history.
Show sent message: Opens the sent message.
Revoke transfer: See Revoke a transfer.
Show password: See Show password.

Show password

You can look up the password in the Transfer Manager after the transfer has been sent.

Go to the transfer.
Click the three dots to list the transfer options, and select Show password.
Click the eye icon to view the password, or the copy password icon to copy the password.The copied password will be deleted from the clipboard after five minutes.

Downloads

See Retrieve files for instructions in detail on how to download the message and its associated files.

Using the symbol in the upper left corner of a Download manager item, the view can be expanded or collapsed. In the expanded view you can see details about your transfer.

Subject: The subject seen in the Download mManager has the neutral subject Confidential Message. The subject is visible only for messages that have been sent without "Encrypt subject" activated.
Tracking ID: The transfer tracking ID.
Received: Date and time the notification was received.
Sender: Name of sender.
Recipient: Most likely, your email address is the one listed here. However, if multiple accounts are associated, and you have chosen to list all accounts, the "recipient" field can be useful.
Available until: The files are available for download until this date. After this date, the files are deleted from the Cryptshare server independent if the recipient has downloaded the files or not.
Size: Total size of the complete transfer.
Security mode: "No password required", "One-time password" or "QUICK".

Recipients cannot see any other recipients of the same message, nor can they view the transfer status of files sent to others. They only have access to their own transfer information.

Icons and meaning

: Hide completed downloads to filter items that have not yet been downloaded. When enabled, completed downloads, as well as messages that have expired or been revoked, will be hidden.
: Restore the list. You can use the button in the upper right corner of the Download manager to scan your mailbox for all notifications, and to regenerate the corresponding download items. Thus, it is possible to recover an accidentally deleted download item.
: Filter by recipient account. When using multiple email accounts, the list of download elements can be filtered by these. This means that the download elements for all configured email accounts are listed in the list. In addition, all configured email accounts are offered as a selection option.

If a specific account is selected, only those download items that have been explicitly received with this email account will be listed.

When the Download manager has exceeded a certain number (see CS4OutlookDefaultUserConfig.xml) of download items, the Show all… is visible. This will display all remaining download items.