Apply a DLL hotfix

Sometimes an issue can be solved by applying a hotfix to the Pointsharp Access Gateway. If Pointsharp supplies a DLL file that remedies an error or changes a specific functionality it is important that it is applied correctly. Apply it using the steps below. Please note that the services will be down while applying the patch.

Apply patch

  1. Shutdown IIS Services by opening a Command Prompt as admin and use the IIS Reset command: iisreset /stop

  2. When IIS service is stopped, backup original DLL file and remove it from the folder completely. It is not supported to rename the old file and keep it in the folder. This can cause serious issues.

  3. Copy the hotfix DLL file to the same location where the original file was located. Right click the DLL file and check its properties, make sure it isn’t blocked by Windows. If it is blocked, it must be unblocked before proceeding.

  4. In the Command Prompt as Admin, run the command: iisreset /start to complete the update/change.