Trace Logs — Disable rotation

Disabling the trace logs' default rotation configuration can be needed when the trace logs needs to be active for a longer period of time. For example when trying to capture a specific error that occasionally occur in the logs. Disable the rotation to avoid the logs being overwritten.

Disable rotation

Open the mg.xml file located default here:

C:\Program Files\PointSharp\Gateway\mg.xml

To disable the rotation of the Trace logs in Pointsharp Access Gateway, set the <DisableTraceRotation> value to false.

Trace logs should not be enabled for All devices in the combination with disabled rotation, as it will fill up the disk eventually.

Our recommendation is to create a separate Content Policy for a specific device, and enable trace logging for that device only.

See also: Export diagnostic file and enable debug logs and Log configuration