| Compliance Suite

Password Reset

Password Reset unlocks a user account, gives the user a new password, and sends it via text messaging. The button can be used by users assigned the "CCS Service Desk" or "CCS Administrator" role.

Example:

How it works

Step	Point	Remarks
1	The user presses "Reset Password"
2	The dialog box above appears	The first 3 + 3 numbers are only displayed if they are filled in on the person (lines without a telephone number are hidden). Check box for the first of the displayed numbers is checked. This Cell Number remembers what was last written (cookie). User Must Change Password remembers the last selected (cookie).
3	Reset password, Unlock Account, send sms	Via the functionality below. Several fields can be checked, and then more text messages are sent.

Step

Point

Remarks

The user presses "Reset Password"

The dialog box above appears

The first 3 + 3 numbers are only displayed if they are filled in on the person (lines without a telephone number are hidden). Check box for the first of the displayed numbers is checked.
This Cell Number remembers what was last written (cookie).
User Must Change Password remembers the last selected (cookie).

Reset password, Unlock Account, send sms

Via the functionality below. Several fields can be checked, and then more text messages are sent.

Functionality

Functionality	Description	Remarks
Person - New personal card field "Password Reset Cell Phone" (text) under Cell Phone	Can be selected on / off on Person Type and Manage Definition	Canceled as Microsoft does not have / will not implement (t) API (i.e. will not transfer to Entra ID in a special field if filled in. See Field in Entra ID for reset password
Entity - Password Reset	The temporary entity is generated by java script in a dialog box. Deleted by server code when read and forwarded to ADDS agent.
ADDS Agent - Dan password	Via Password Definition transferred to a database (not password).
ADDS Agent - Unlock Account and Set password	ADDS Account unlocked if locked. A new password is set with "User Must Change Password" depending on SMS.
ADDS Agent - Send SMS	Via Twilio, and via an Account ID that matches the customer.	Must be able to be configured somewhere + the text below + the sender name below.
ADDS Agent - Delete SMS	Delete SMS from Twilio.
The text of the SMS reads: "New password generated: [% password]" (configuration) from "Compliance Suite" (configuration)		The password, the user’s name and initials must be able to be merged into the text.

Description

Remarks

Person - New personal card field "Password Reset Cell Phone" (text) under Cell Phone

Can be selected on / off on Person Type and Manage Definition

Canceled as Microsoft does not have / will not implement (t) API (i.e. will not transfer to Entra ID in a special field if filled in. See Field in Entra ID for reset password

Entity - Password Reset

The temporary entity is generated by java script in a dialog box. Deleted by server code when read and forwarded to ADDS agent.

ADDS Agent - Dan password

Via Password Definition transferred to a database (not password).

ADDS Agent - Unlock Account and Set password

ADDS Account unlocked if locked. A new password is set with "User Must Change Password" depending on SMS.

ADDS Agent - Send SMS

Via Twilio, and via an Account ID that matches the customer.

Must be able to be configured somewhere + the text below + the sender name below.

ADDS Agent - Delete SMS

Delete SMS from Twilio.

The text of the SMS reads: "New password generated: [% password]" (configuration) from "Compliance Suite" (configuration)

The password, the user’s name and initials must be able to be merged into the text.